Look here first. If you don't find your answer, just ask the Keeper directly.
Wolha is an immersive AI character chat where feelings build over time (Romance & BL). The more you talk, the more affection and trust grow, and your relationship deepens stage by stage. Chat with characters you love, or create your very own.
Yes. Your character remembers the important moments, promises, and preferences from your conversations and carries them forward. You can also pin special moments yourself with 'Pin' during a chat.
Only through what happens in the story — sharing feelings, confessing, and accepting each other. You can check your current stage on the relationship gauge at the top of the chat.
There's a free daily chat limit that resets at midnight. The limit may be adjusted depending on service conditions.
Moondust is Wolha's currency. It's used for things like chatting past your daily free limit and creating characters. You can also earn it through daily check-ins and friend invites.
After you've used today's free chats, each message costs Moondust. It lets Wolha run without ads, keep rerolls free, and protect the quality of our official characters. If you don't get a reply, no Moondust is deducted.
You can pay on the top-up page, and refund criteria are laid out on the refund policy page. For payment questions, the Keeper chat is the fastest way to reach us.
No. Rerolls are free and don't count toward today's free chats. You can look back at the reply you replaced with 'View previous reply'.
No. Wolha doesn't put ads in your chats.
No. Free chats are answered by the same AI model. We don't switch models based on whether a chat is free.
Turn on 'My lines only' in the chat menu (⋮). The character then replies under stricter rules against writing your lines and actions.
All of Wolha's official characters are original characters written as adults (19 or older), and characters in every chat are set to be portrayed only as adults. If you find an inappropriate character, please report it.
Yes. In the 'Create' tab, set their name, personality, voice, and opening message yourself — or build them together by chatting with AI. You can also publish your creations and share them with everyone.
Yes. Change it in the language settings on your MY page. Once you switch, the interface changes — and from your next new chat, characters reply in that language too.
Use the report button on the character page or in the chat. Blocking a creator hides all of their characters from you. Our team reviews every report and takes action.
Conversations are used only to provide the service (character memory and personalization) and are protected under our privacy policy. Your chats are never visible to other users.
Open the ⚡ button next to the message box and tap 'Reroll' for a fresh reply (free). If the problem keeps happening, tell us in the Keeper chat — we'll look into the conversation and fix it.
You can delete it yourself under 'Delete account' at the bottom of your MY page. Deleting removes all conversations, characters, and remaining currency — and it can't be undone.
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